Snyk Support & Services
Maximize your security ROI
Snyk can provide the resources and expertise you need to successfully implement your application security program and reach your business goals.
Snyk Success Offerings
Snyk Success Offerings are chosen by your account manager to help you level up your Snyk implementation. Our technical advisors provide strategic account management to help you increase developer adoption and achieve DevSecOps realization.
Silver
For midsize companies
Technical Success Manager
Private Slack channel
24x7 support
Silver success planning
On-demand public training
Bi-annual business reviews
Gold
For midsize and enterprise companies
Technical Success Manager
Private Slack channel
24x7 support
Gold success planning
Private training sessions
Quarterly business reviews
Platinum
For large enterprises with many business units
Technical Success Manager
Private Slack channel
24x7 support
Platinum success planning
Private training sessions
Quarterly business reviews
Aligned technical support
Guided onboarding
Snyk Professional Services
Snyk Professional Services offer deep expertise and customized solutions, ensuring Snyk products are tailored to your specific business needs for optimal utilization.
Snyk Jumpstart
Our Jumpstart package provides expert guidance for configuring the Snyk platform for specific business needs, ensuring new customers successfully achieve a full Snyk implementation quickly.
Custom Statement of Work
For support beyond what's offered in these packages, our Services team can help develop a custom solution tailored to the exact needs of your business in conjunction with our certified partners.
Standard support and services
As part of any Snyk plan, we offer live sessions, on-demand videos, downloadable content, hands-on practice and other self-serve resources designed to help you quickly and successfully derive value throughout your security journey with Snyk. Find all our educational resources at Snyk Learn.
Self-paced learning
Start learning with Snyk product training and developer security lessons on your own time and pace.
Bite-sized video tutorials and courses designed for a proven learning experience
Guided learning paths, interactive assessments, and certificates courses, video tutorials
Live sessions
Join live educational sessions with experts
Implementation kickoffs
Integrations workshops
Office hours
Live hacking sessions for developers
Customer community
Interact and learn from other Snyk customers and stay informed of important updates through access to Snyk Community, local, and virtual events
Technical support
Get access to the support resources you need to ensure success.
Access to support portal
Access to docs library
Ready to introduce your team to Snyk?
Snyk brings development and security together to keep applications secure from code to cloud.
